Original topic:

Wifi is not detecting networks

(Topic created on: 03-19-2025 01:18 PM)
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Fuaadj
Beginner Level 3
Options
Galaxy Fold
Hi all,

Wifi is not detecting networks and not able to connect to any wifi network. MMobile data is working fine. Bluetooth also working fine. Any suggestions to fix it?? I am using Z fold 4

Thank you
2 Comments
Samsung_specialist
Community Manager
Options
Galaxy Fold

Try restarting your Galaxy phone, router, and modem.
Then, try to reset the network settings
1. Go to Settings, and then select General Management.
2. Choose Reset.
3. Tap on Reset Wi-Fi and Bluetooth settings.
4. Tap on Reset settings.

And, you can try the Wi-Fi connection in Safe Mode. If the Wi-Fi network connects in Safe Mode, the issue may be caused by a downloaded app on your phone. To resolve this, uninstall apps one by one, starting with the most recently installed ones, to identify which app is causing the Wi-Fi issue.

Step 1. Press and hold the Volume Down key and the Side key.
Step 2. Touch and hold Power off until the Safe mode icon is displayed.
Step 3. Tap Safe mode to start your device in Safe mode. If you've entered Safe mode successfully, you will see Safe mode displayed at the bottom of the screen.

Note:
You can restart the device to turn off safe mode.

Fuaadj
Beginner Level 3
Galaxy Fold
Thank you for your feedback.Reset helped to bring Wifi back, But the issue came again. Sent to service center and identified the wifi connection(hardware) faulty. And remedy is to replace the part.
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