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Original topic:

Security issues

(Topic created on: 07-18-2023 08:25 PM)
582 Views
Din83
Active Level 3
Options
Galaxy Z Fold
I find it very baffling that I registered my finger print to my zfold 4 tbut to my surprise I can unlock the phone with other fingers also which I haven't registered. Strange seems to me a serious security issue. Does anyone else face something like that 
5 Comments
mZoOnY
Active Level 10
Galaxy Z Fold
Maybe fingers scanner getting smarter?
I guess it won't hurt as long as you are the same person

P.s happens also with older phones that I've seen personally 😳
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Din83
Active Level 3
Galaxy Z Fold
As long as it is d same person does not matter have not tried if anyone else can login
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salmanul
Expert Level 2
Galaxy Z Fold
Try to re-register finger print after deleting existing one, if it's not worked contact samsung samsung support
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Samsung_specialist
Community Manager
Options
Galaxy Z Fold

Hi,

Kindly make sure that the phone is updated to the last software version. You may try to reset all the settings from the settings >General/ General management> Reset > Reset all settings. Otherwise, you should check the issue with one of the service centers

Thanks! 

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Din83
Active Level 3
Galaxy Z Fold
Thanks will look into it
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