Samsung Gallery: text search doesn't work anymore?

[skylineleb]

Did any one know the solution?

I used to search by word and get a picture which have the same word inside .

Now not available can somebody help

[MOQBALI]

• If Samsung Gallery's text search isn't working, try updating the app, restarting it, or clearing its cache.

• To clear the cache, go to Settings > Apps > Samsung Gallery > Storage > Clear Cache.

• If the issue persists, try resetting the app's preferences or reinstalling it.

[skylineleb]

Thank you

I cleared the cache
Also, I restarted my phone
I can't reinstall it. I have a lot of videos and pic's.

[Zammi]

I tested on S24 ultra.
Text search works well. Even it uses some AI in some cases (example: I can type "jacket" to search for all the photos that someone is wearing a jacket).

[MOQBALI]

You right brother, I checked with me, and it works 🤝

[skylineleb]

It was working with me well until yesterday, suddenly stopped 😪

[sms222000]

With A54 working fine

[Samsung_specialist]

If the text search function in Samsung Gallery is not working as expected, there are a few troubleshooting steps you can try to resolve the issue:

1. Check for Updates
2. Restart the Device
3.Clear App Cache: Clearing the cache for the Samsung Gallery app can help to refresh the app and potentially resolve any underlying issues. You can do this by going to Settings > Apps > Samsung Gallery > Storage > Clear Cache.
4. Check Permissions: Ensure that the Samsung Gallery app has the necessary permissions to access your device's storage and files. You can check and adjust app permissions in the device settings.
5. Reset App Preferences: Resetting app preferences can sometimes resolve issues with app functionality. Go to Settings > Apps > Reset App Preferences, then restart your device.

If the problem persists, please send us an Error Report by following the steps below.

Head to the Members app > Get Help > Error Report > Tap 'OK' to send System Log Data > Select the symptom, and include as much detail as possible.