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Original topic:

Frame rate drop after One UI 6 update

(Topic created on: 12-03-2023 08:15 AM)
955 Views
Skrue
Active Level 2
Options
Galaxy Fold
After One UI 6 update, I notice that the refresh rate drops on my z fold 5 at random times. That goes from website scrolling to the whole phone interface and the only option for me to do is restart the device.

I have not experienced this on my S23 Ultra.

Has anyone noticed this? 

Thanks
9 Comments
MOQBALI
Expert Level 5
Galaxy Fold
There are some sitting you need change and read more about UI6 for how works
0 Likes
Skrue
Active Level 2
Galaxy Fold
Bro, ive been searching and unfortunately it feels like a bug. It does not show up always though.
MOQBALI
Expert Level 5
Galaxy Fold
In this case, contact Samsung support
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Samsung_specialist
Community Manager
Options
Galaxy Fold

We extend our sincere apologies for any inconvenience you may have encountered. To facilitate a comprehensive investigation into the issue you've experienced, we kindly request you to submit an error report to our dedicated technical team. Your cooperation in this matter is highly appreciated. Please follow the outlined steps below to initiate the error reporting process:

Long press the Samsung Members icon on the Apps screen and Tap Error reports.
Tap OK on the agreement popup to send system log data.
Select Symptom category.
Describe the problem in detail and SEND.

0 Likes
JKhor
Beginner Level 3
Galaxy Fold

Turning on power saving then off seems to work for me. Happens at least 3 times a day, can't find a cause for it yet. Seems to happen only on the cover screen.

Spoonk
Beginner Level 3
Galaxy Fold

Same here. Although I'm with zFold3, it's behaving the same! Drives me nuts this update, it's so buggy I really don't know how this passed through Samsungs QA dep...

Members_hTy6Iqz
Beginner Level 4
Galaxy Fold

Same here on Fold3. Turning battery saver on and off seems to fix the issue for now.

rishabgrwl1
Beginner Level 4
Galaxy Fold

Toggling motion smoothness does the trick for me. The frame rate drops when I switch from tablet mode to cover screen mode.

ChrisDaDerp
Beginner Level 4
Galaxy Fold

I found the same things as you: toggling motion smoothness from Adaptive > Standard > Adaptive fixes the problem for a while; and that something about folding the device closed triggers the framerate drop. The framerate drop only seems to be on the front screen.

 

I'm on a Z Fold 3, One UI 6.0, March security patch. I've noticed this since I first updated to One UI 6.0, whenever the first patch was.

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