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Original topic:

Fold 4 inner screen unresponsive to touch but works with pen

(Topic created on: 12-06-2024 11:19 AM)
131 Views
sayednazir
Active Level 1
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Galaxy Fold
my fold 4 inner is unresponsive to touch but works perfectly fine with the S-pen. What can be the issue?

Is anyone else facing the same issue?
1 Comment
Samsung_specialist
Community Manager
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Galaxy Fold

Hello, We understand how frustrating it is when your touch screen not working .

To troubleshoot the issue, please follow below steps :
https://www.samsung.com/ae/support/mobile-devices/what-to-do-if-your-touch-screen-is-not-working-pro...

If the issue persists after performing the steps, we request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link:  https://www.samsung.com/ae/support/service-center/.