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05-26-2021 07:11 PM in
Galaxy ASolved! Go to Solution.
1 Solution
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05-26-2021 07:49 PM (Last edited 05-26-2021 07:50 PM ) in
Galaxy AIt sounds like at some point you probably got a notification that it was running in the background and asked if you wanted to put it to sleep.
1) To fix it, go to Settings 》Device care & Battery 》Background usage limits and see if the app is listed there, if so, remove it from the list of Sleeping Apps. Refer screenshot.
2) Also Go to Settings 》Apps 》WhatsApp 》Under battery usage 》Allow background activity. Refer screenshot.
I hope this will fix the issue. Cheers!
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05-26-2021 07:49 PM (Last edited 05-26-2021 07:50 PM ) in
Galaxy AIt sounds like at some point you probably got a notification that it was running in the background and asked if you wanted to put it to sleep.
1) To fix it, go to Settings 》Device care & Battery 》Background usage limits and see if the app is listed there, if so, remove it from the list of Sleeping Apps. Refer screenshot.
2) Also Go to Settings 》Apps 》WhatsApp 》Under battery usage 》Allow background activity. Refer screenshot.
I hope this will fix the issue. Cheers!
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05-27-2021 09:44 AM in
Galaxy AThanks so much for these helpful pointers!
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05-30-2021 12:00 PM in
Galaxy A- Mark as New
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05-30-2021 01:21 PM in
Galaxy AHi,
1) To fix it, go to Settings 》Device care & Battery 》Background usage limits and see if the app is listed there, if so, remove it from the list of Sleeping Apps. Refer screenshot.
2) Also Go to Settings 》Apps 》WhatsApp 》Under battery usage 》Allow background activity. Refer screenshot.