Software upsate

[Nothabizolo]

"An unknown error has occurred, If this problem persist,restart the device"...I've been restarting the divice but still no updates...it keeps on freezing and restarting it self. What to do?

[Tendai777]

Try and clear cache and restart agaib

[Nothabizolo]

It didn't help

[Tashy776]

I can't update my s21 ultra its still on android 13

[Nothabizolo]

My a113 is still on Android 13 guys please help

[Tashy776]

Have you tried to update manually using wifi

[Sir_bravoe]

Can't u upgrade it to 14?