Sensor

[Philani318]

My finger print sensor I not working how do I get it fixed 

[wcvaloyi]

My Galaxy Note20 5G fingerprints stopped working but after the recent software upgrade its back to its best performance

[Tsogo_sam05]

Hi Philani318, 

Thank you for reaching out to us and we apologize for the inconvenience.

Perform a soft reset of your device.
Press and hold the power and volume down buttons for about 10 to 15 seconds

[Fridge]

Hi Tsogo Hope You Are Well

My Wifi And Bluetooth Keep On Stopping Randomly, I Constantly Have To Switch Them On And Sometimes They Do Not Even Want To Go On

This Makes It Hard For Me To Stay Online During Zoom And Ms Teams Meetings And Also Hard To Have Sound W My Bluetooth Headphones Since I Keeps Stopping Randomly,Like Right Now As I Was About To Send This Message It Just Went Off And The App Would Not Allow Me To Direct Message

Please Help Me With This Issue By Either Advising Me How To Fix It Or Weather It Is A Bug and If Theres A Software Update For A50 Soon Which Might Fix The Bug,As I Cannot Work A Phone Like this

Regards
Nkateko

[Tsogo_sam05]

Hi Fridge,

Thank you for reaching out to us and we apologize for the inconvenience.

Reset Network Settings.

From the home screen, swipe up to open the menu.

1.Tap Settings.

2.Tap General management.

3.Tap Reset.

4. Tap Reset network settings.

5. Tap Reset settings.

6. Tap Reset, After the network settings on your Samsung phone have been reset, you might have to reconfigure certain settings

[Fridge]

Hi
Thanks
I've tried What You Have Suggested But The Problem Still Continues To The Point Where I Have Switched To Mobile Data Because My Wifi Is Multinational

[Fridge]

is there anything else i can do?

[SEBOTSA78]

Software update its the phone sensors

[Philani318]

Ok I am still waiting for anada update coz the 1 I have is up to date