Hi i have samsung galaxy a54 5g before everything work fine but from 16/07/2024 the screen recorder record audio only from one side means if i select only media then record only other side audio and if i select media and mic then only my own voice record and this happen only in calls in WhatsApp or direct dialed from SIM i want to is only happen to me or someone else face this problem and there are any solution for this problem?
It sounds like you're encountering an issue with the screen recorder on your Samsung Galaxy A54 5G, where audio is only recorded from one side during calls. Here’s what you can do to troubleshoot and potentially resolve the problem:
- Restart Your Phone: Sometimes a simple restart can resolve temporary issues.
- Ensure that your phone’s software is up to date. Go to Settings > Software Update > Download and Install.
- Check if there are any updates available for the screen recording app or WhatsApp. Updating to the latest version might fix compatibility issues.
- Go to Settings > Advanced Features > Screen Recorder. Ensure that audio settings are correctly configured for both media and mic if needed.
- Go to Settings > Apps > Screen Recorder (or the app you're using to record). Tap Storage > Clear Cache.
- Ensure that the screen recorder and communication apps (like WhatsApp) have the necessary permissions to access audio. Go to Settings > Apps > Screen Recorder > Permissions. Reinstall Apps:
If the issue persists and you’ve tried all other troubleshooting steps, you might consider performing a factory reset. Make sure to back up your data before doing this. Go to Settings > General Management > Reset > Factory data reset.
Thanks for your time and reply everything above you mentioned i already done before i post this Now people's say samsung stop call recording service for GCC countries and if i call recording service i must change my mobile CSC
