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Original topic:

Samsung A24

(Topic created on: 02-22-2024 11:21 AM)
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xdabdullah36
Beginner Level 2
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Galaxy A
Hello guys I am using galaxy A24 a long time like 7-8 months but I have facing problem like some small lag on ui and sometime the control panel and the lower buttons vanished it is a big major issue I think it happens from upgrading 13 to 14 after software update finish android 14 it increases bugs like I said before so,please samsung fixed issue in the next update😀
Still I am happy by using this samsung phone A24 like this problem 

Vanished control panel and Lower buttons


image


3 Comments
Galaxy A
Hello! It sounds like you're experiencing some issues with your Samsung Galaxy A24 after updating to Android 14. It's not uncommon for new software updates to bring some bugs or performance issues, but it's good to hear that overall you're still happy with your phone.

Here are a few things you can try to potentially improve the performance and stability of your device:

1. **Restart Your Phone**: Sometimes a simple restart can help resolve minor glitches or lagging issues.

2. **Clear Cache**: You can try clearing the cache of your phone's apps, which can sometimes improve performance. Go to Settings > Apps > select the app > Storage > Clear Cache.

3. **Check for Software Updates**: Keep an eye out for any new software updates from Samsung. These updates often include bug fixes and improvements.

4. **Factory Reset**: If the issues persist and are significant, you might consider backing up your data and performing a factory reset. This will erase all data on your phone, so make sure to back up important files first.

5. **Contact Samsung Support**: If none of the above steps work, it might be helpful to reach out to Samsung support. They can provide more specific troubleshooting steps or let you know if there are known issues with the Android 14 update on the Galaxy A24.

Remember, it's always a good idea to back up your important data regularly, especially before performing a factory reset.
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xdabdullah36
Beginner Level 2
Galaxy A
Thanks for helping
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Samsung_specialist
Community Manager
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Galaxy A

Try to Wipe cache partition. Follow these steps if you wish to Wipe cache partition:

Turn off the device.
Connect To Computer or plug in USB-C Headphones , Press and hold the Volume Up key and then press and hold the Power key .
When the Android logo displays, release all three keys.
An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
Press the Volume down key several times to highlight wipe cache partition.
Press Power key to select.
Press the Volume down key to highlight yes, them and press the Power key to select.
When the wipe cache partition is complete, Reboot system now is highlighted.
Press the Power key to restart the device

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