JamiltonRafael
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11-18-2020 11:02 PM in
Galaxy A
All of sudden the rear camera on my galaxy A30 became blurry and can't take clear photos now. Any solution for this issue?
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Tsogo_sam05
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11-19-2020 12:09 PM in
Galaxy AHi, JamiltonRafael please run a service test on your camera.
For the rear camera
- From the phone dialler, enter *#0*#.
- Select Mega cam.
For the front camera
- From the phone dialler, enter *#0*#.
- Select Front cam.
Does an image show on the screen?
Kindly clear your cache.
Follow the steps below to do this:
- From the home screen, swipe either up or down to access apps.
- Select Settings.
- Select Apps.
- Tap on the 3 dots on the upper right.
- Select Show system Apps.
- Select the Camera.
- Select Storage.
- Select Clear Cache.
If the issue persists, please perform a soft reset of your device.
Press and hold the power and volume down buttons for about 10 seconds.
*The device may take a screenshot, however, keep holding the buttons for a few more seconds.