PROBLEM🤖😭

[uihgnk]

My Samsung galaxy A21s can't update.

Please help me🙏

[Sky4ll]

Your device isn't compatible. Android 12 was the latest update.

[uihgnk]

my phone is on android 10 version

[LemonCream]

You have to take it to a Samsung service centre to get that issue fixed. Have you tried factory reseting your phone?

[uihgnk]

Yes

[Tendai777]

Your phone was rooted or tempered with. Download another firmware for your phone via Odin