cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

My battery temperature is too high

(Topic created on: 02-22-2024 11:39 PM)
142 Views
Elvito
Active Level 1
Options
Galaxy A
Hi after updating software my phone temperature is always high, its too hot at the back , i dont know whats the problem. Please help
7 Comments
NotAdmin
Active Level 9
Galaxy A
Contact Samsung by opening the Members app, go to Support on the bottom right corner and scroll untill you see Error Report. Click on it and follow the steps
Elvito
Active Level 1
Galaxy A
Thanks ill try to contact them
0 Likes
Brendtwp
Active Level 4
Galaxy A
Is it hot all the time or only when charging? Charging will cause the battery at times sometimes causes the battery to heat up. Check the battery usgae, maybe there is an app running in the background that is consuming more power cauising it.
Elvito
Active Level 1
Galaxy A
Thanks for the information, ill check
0 Likes
Toiletpot
Active Level 1
Galaxy A
An application you installed might be incompatible with your phone or not optimized. If you don't want to take it in, I'd suggest formatting the device and installing applications individually. If you take it into a repair store, they can identify the application for you or, like someone else asked, if this happens during charging, it's normal.
Elvito
Active Level 1
Galaxy A
It happened all the time, it is always hot
0 Likes
Toiletpot
Active Level 1
Galaxy A
Do a complete software reinstall, run it bear bones for a bit, and see if the issue persists, maybe someone else has a different suggestion if you don't want to go this route.