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Original topic:

Music

(Topic created on: 09-04-2020 08:52 AM)
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99MO80
Beginner Level 2
Options
Galaxy A
After a major update on my Samsung A20, new folders of music are not recognized in Samsung music 
Please help

1 Solution


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Solution
Tsogo_sam05
Moderator
Moderator
Options
Galaxy A

Hi, 99MO80 Please perform a soft reset of your device.

 

Press and hold the power and volume down buttons for about 10 seconds.

 

*The device may take a screenshot, however, keep holding the buttons for a few more seconds. This is a soft reset and will not factory reset your phone.

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2 Comments
Solution
Tsogo_sam05
Moderator
Moderator
Options
Galaxy A

Hi, 99MO80 Please perform a soft reset of your device.

 

Press and hold the power and volume down buttons for about 10 seconds.

 

*The device may take a screenshot, however, keep holding the buttons for a few more seconds. This is a soft reset and will not factory reset your phone.

99MO80
Beginner Level 2
Galaxy A
[Solved]
I found an app on google play store called Nomedia which adds .nomedia to folders to hide them. I turned .nomedia ON, on the folders which were not appearing on my music app(adding .nomedia) then I turned it off again (removing .nomedia). Folders were now being recognized in the music app.