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Original topic:

Ms Office

(Topic created on: 08-18-2022 08:09 AM)
Adphil
Active Level 4
Options
Galaxy A
I use MS office on my A22 4G and recently it crashes upon startup. All other apps are fine. I have enough space and a good data connection. 
12 Comments
Kidacapp
Active Level 7
Galaxy A
Try installing and uninstalling. I used to have the same problem
Adphil
Active Level 4
Galaxy A
I did that and it worked fine for a while, but then started crashing again.
0 Likes
Tsogo_sam05
Moderator
Moderator
Options
Galaxy A

Hi Adphil

Try to clear cache of the app: Go to settings>> Apps>> Office>> Storage>> Clear Cache, then perform a soft reset. 

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

 

 

Adphil
Active Level 4
Galaxy A
Have reinstalled it again. If it acts up again, will try the soft reset. I really like this app. Better than having Word, Excel and Onenote separately.
0 Likes
shireen13
Active Level 6
Galaxy A
Did you get android 12 update yet for your A22?
0 Likes
Adphil
Active Level 4
Galaxy A
Nope
0 Likes
shireen13
Active Level 6
Galaxy A
Me neither. Still waiting
0 Likes
Adphil
Active Level 4
Galaxy A
Was just about to ask
0 Likes
shireen13
Active Level 6
Galaxy A
Still no update lol
0 Likes