Original topic:

Meet/Whatapp front camera not working after UI 6.0 update

(Topic created on: 06-05-2024 05:04 PM)
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Raes5
Active Level 1
Options
Galaxy A
I updated One UI 6.1 in my Samsung A54 mobile. After that, the front camera is not working in video call apps Meet and whatsapp. I cleared caches, uninstalled, and reinstalled the apps. Updated the software and all the apps. Reset all settings and restart the device. Clear camera app cache and clear data. Still, the problem exists. It shows a dark screen while using the front camera for capture image or video call.

12 Comments
Samsung_specialist
Community Manager
Options
Galaxy A

If the problem persists, please send us an Error Report by following the steps below.

Head to the Members app > Get Help > Error Report > Tap 'OK' to send System Log Data > Select the symptom, and include as much detail as possible.

To ensure your logs accurately reflect the issue you're experiencing, we'd like you to submit your report within 5 minutes of encountering the problem. Our engineers will then investigate this and respond to you with a solution via the Members app.

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Raes5
Active Level 1
Galaxy A
Already sent error report
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GGnau
Beginner Level 3
Galaxy A

Have the same problem, S23 ultra. Whatsapp front camera not working after reinstaling the app, Im not using beta versions or anything modified. In telegram both cameras works perfectly. Must be some bug or bad implemented with the privacy configuration by samsung.

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