Hello

[lucricia]

I have a problem with my phone. It doesn't have network I don't know what could be the problem. It's only uses 1 Sim card but I can't check the balances or make a call It's seems like the phone is closed.

[lucricia]

What can I do?

[Tsogo_sam05]

Hi, lucricia, 

thank you for reaching out to us and we apologize for the inconvenience.

Kindly insert the sim card on another phone so that we will be able to see if the issue is with the phone or the sim card.