Original topic:

Galaxy A54 5G restart issue

(Topic created on: 02-12-2024 09:41 PM)
1671 Views
GeorgeSams
Active Level 1
Options
Galaxy A
Since the December update my Galaxy A54 randomly restarts when the mobile hotspot is on. Has anyone experienced this issue, and is there a solution? 
I tried resetting all settings as well as factory reset but nothing works. Newer updates don't do anything as well.
12 Comments
TJPA52
Active Level 3
Galaxy A
Try taking it at a Samsung repair shop or phone repair service . Problem can happen if you accidentally updated your phone while on low battery
Masanza1
Active Level 9
Galaxy A
Hi there Mobile Hotspot can be a problem with your unit mobile data connection or your mobile carrier. Please attempt to reset your network settings.
To reset network settings try the following steps: Settings>General Management>Reset>Reset Network Settings
Passwords to Wi-Fi and pairings may need to be reentered after resetting network settings.
0 Likes
GeorgeSams
Active Level 1
Galaxy A
Reseting network settings didn't work
0 Likes
fedup157away
Beginner Level 2
Galaxy A
How do I delete my account
0 Likes
NotAdmin
Expert Level 1
Galaxy A
What account?
0 Likes
LOUISƐ
Active Level 4
Galaxy A
Did it get fixed my phone still acting up
0 Likes
GeorgeSams
Active Level 1
Galaxy A
No. It's still acting up. Especially its temperature is high
0 Likes
LOUISƐ
Active Level 4
Galaxy A
And you downloaded every update right?
0 Likes
GeorgeSams
Active Level 1
Galaxy A
Downloaded every update, hoping that one would finally fix the issue, but nothing