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Original topic:

Galaxy A15

(Topic created on: a month ago)
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GalaxyA15user
Beginner Level 2
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Galaxy A
I've been using my galaxy A15 for 2 months now 🤔lately the screen freezes and then after sometime it shows a pop up message on the screen saying "isn't optimized for the latest version of Android,screen touches may be delayed or not recognized" now I don't know what to do because when I try to update the software it doesn't allow me to click the option to check for updates is there a way to resolve this?
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Tendai777
Active Level 10
Galaxy A
As a precautionary measure, I recommend backing up your data and performing a factory reset. These glitches could be the result of underlying errors within the system software. A factory reset has a high probability of resolving such issues.