Original topic:

Fingerprint sensor not works

(Topic created on: 07-08-2024 01:21 PM)
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Billah731
Active Level 3
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Galaxy A
My phone galaxy A22 5g. Fingerprint sensor not working sometimes but when i restart the phone than it works please fix it Samsung 
7 Comments
Galaxy A
May b because of ur screen guard (glass)
Billah731
Active Level 3
Galaxy A
But fingerprint sensor is side mounted
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Galaxy A
😁😁 i thought its in display
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samsungNerd
Active Level 6
Galaxy A
Just remove old fingerprints that use saved then scan new fingerprints again
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Samsungsuckss
Beginner Level 2
Galaxy A

Same issues and no screen protector! Nothing works! This I a BUG! Fix it! Can you say MOTOROLA!!! Maybe time to dump your lazy asses!!

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Samsung_specialist
Community Manager
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Galaxy A

We understand how frustrating it is when Samsung smartphone is not recognizing fingerprints.

To prevent the Samsung smartphone to not recognizing fingerprints.Here are some troubleshooting steps to assist you https://www.samsung.com/ae/support/mobile-devices/my-samsung-smartphone-is-not-recognizing-fingerpri....

If the issue persists after performing the steps, we request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link:  https://www.samsung.com/ae/support/service-center/ 

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Billah731
Active Level 3
Galaxy A
No works please fix this BUG
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