Original topic:

Disconnecting from network after UI 6.1 update

(Topic created on: 06-25-2024 10:01 AM)
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E2Mnisi
Active Level 1
Options
Galaxy A
Good day

I use a Samsung A34 5G... I use a Hotspot to connect to the internet during day at work. Ever since I updated to UI 6.1 on Friday, my phone disconects from the internet constantly. It remains connected to the Hotspot, just without internet. I never had this problem before the update. I know it's a problem with this phone specifically as there are 2 other phones that connect to the same Hotspot and remain connected. While this one is connected without internet, the others are connected just fine. Then I have to turn off wifi and on again to resolve it, but it happens again literally every 30min it's disconnected again. 

Is there a way to resolve this?
Is there a way to return to the previous UI before I updated to this new one?

May you please help.
4 Comments
KimCarol0506
Active Level 1
Galaxy A
I'll wait here with you. My Samsung A14 does that too😔
0 Likes
Danieleve
Active Level 2
Galaxy A
Send a screenshotnof your software
0 Likes
E2Mnisi
Active Level 1
Galaxy A
Hi Danieleve1723543723718.jpg
0 Likes
mthane
Beginner Level 2
Galaxy A
Update A51 software
0 Likes