Original topic:

Camera

(Topic created on: 08-30-2025 06:30 PM)
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opjbgxxc
Beginner Level 2
Options
Galaxy A
Hi everyone I need your help I broke my phone last week and got it repaired now my camera doesn't work I can't take pictures anymore yesterday I sent it back to the repair man and he said the problem is in my camera settings but my brother said there's nothing wrong with my camera settings 😭😭😭
5 Comments
The-Kid-Deė
Expert Level 1
Galaxy A
It's this thing on not taking it to professionals, I don't think Samsung will fix a phone that has already been tampered with by foreign source. It's best you take it back to the fixer
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opjbgxxc
Beginner Level 2
Galaxy A
I did
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Galaxy A
Is there anyone who got an assist with your phone
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Galaxy A
Here is how to do it as I have pro knowledgeable experiencetionalizim,
1. Check for software updates – Go to Settings > Software update and see if there’s a pending update.

3. Clear camera app data/cache

Settings > Apps > Camera > Storage > Clear cache (and if still not working, try Clear data).

5. Check if it’s hardware – Download a hardware test app (or dial a test code if your phone supports it, e.g., Samsung: *#0*#) and run a camera test.

If it fails → it’s hardware, not settings.

If it works → it could be a software problem.

Note 📝:

⚠️ Since your phone was recently repaired, there’s a high chance the repair guy didn’t reconnect the camera module properly, or it got damaged during the process. Your brother might be right — if you already checked the settings and everything looks fine, it’s not a settings issue.
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Munatsi399
Expert Level 2
Galaxy A
If you remain stuck, you can try the diagnostic section of this members it will test your camera and if there's a problem with it will reflect....

And also you might want to consider contacting samsung customer support and chatting with an expert https://www.samsung.com/africa_en/support/?cid=sea-alert-redir

Not sure if they work weekends
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