Original topic:

Camera

(Topic created on: 11-02-2021 08:00 AM)
226 Views
Ane1234
Active Level 1
Options
Galaxy A
Hi. Why can't I get the camera to take pictures of screen using "show palm"?
13 Comments
Ane1234
Active Level 1
Galaxy A
Still can't get the "show palm" to work. Feel like I made a huge mistake getting this phone. Galaxy A315 was a definite better phone to have
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Ane1234
Active Level 1
Galaxy A
Samsung A32 is a terrible phone. Nothing on the camera settings works the way it should
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Ane1234
Active Level 1
Galaxy A
Samsung Members can't even figure out what's wrong. Samsung needs to give me a new phone
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Tsogo_sam05
Moderator
Moderator
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Galaxy A

Hi, Ane1234, apologies for the inconvenience caused, kindly note that your device may need to be booked in for a Software reload. It seems like the current software loaded on your device is malfunctioning. Please go to the below link to locate the closest Authorized Service Center to you.

https://www.samsung.com/za/support/service-centre/

You can also backup using Smart switch and then factory reset your device. Herewith Smart switch link:

https://www.samsung.com/za/support/smart-switch/

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