Original topic:

Battery or phone problem

(Topic created on: Saturday)
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Nomphithi
Active Level 1
Options
Galaxy A
Good day 

I have a problem whenever I charge my phone the better never gets full instead of getting full it gets drained while charging why is that. 
It's been happening for a while know mind you the phone is still knew brought it last year November.

Samsung A05 
12 Comments
The-Kid-Deė
Active Level 7
Galaxy A
Turn on Fast Charging
0 Likes
Nomphithi
Active Level 1
Galaxy A
It's always on
0 Likes
The-Kid-Deė
Active Level 7
Galaxy A
Must be your charger or cable.
0 Likes
Nomphithi
Active Level 1
Galaxy A
I also thought that maybe zi need to change the adapter
0 Likes
outcast1
Expert Level 1
Galaxy A
Do you use your phone while its on charge?
0 Likes
Nomphithi
Active Level 1
Galaxy A
No, I dont
0 Likes
outcast1
Expert Level 1
Galaxy A
Then there is something seriously wrong have you tried after a restart?
0 Likes
Nomphithi
Active Level 1
Galaxy A
I'll restart it and see what's wrong
outcast1
Expert Level 1
Galaxy A
And if that does not work I suggest you take the phone to where you purchased since its still new it has to be under warranty,so they can fix or take it a Authorised Samsung Repair store and remember to take your phone slip(Receipt) with you