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Original topic:

A70 android 10 update wifi problem

(Topic created on: 06-17-2020 03:11 PM)
siklista
Active Level 1
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Galaxy A
Hello everyone please advise on the wifi internet connection problem after the latest update for android 10. Wifi connected but only works on facebook and messenger apps. All other apps using wifi have no internet connection but with using mobile data connection is good.
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7 Comments
Samsung_specialist
Community Manager
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Galaxy A

Hey,

It might be that the wifi network you are searching is hidden and manual configuration must be applied to connect.

Thank you

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siklista
Active Level 1
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Galaxy A
or if there is a specific troubleshooting to be done to resolve this problem please let us know
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siklista
Active Level 1
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Galaxy A
I disagree. I only encountered the error after the android 10 update. I revert to the old android 9 update and everything was back to normal. I guess this is a bug or error from the update since some users also experienced this error
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Olanrewaju
Active Level 6
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Galaxy A
Hi. Check to see if you haven't mistakenly enabled "Mobile Data only Apps" in your settings. See image below:

siklista
Active Level 1
Options
Galaxy A
thank you for the advise but I have disabled this feature and still encountering the same error
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siklista
Active Level 1
Options
Galaxy A
issue RESOLVED separate video tutorial posted
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Members_Admin
Community Manager
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Galaxy A

Hi @Siklista, you may share the link of the other thread you posted with the solution.

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