A56 network issues after update

[Mmsjkr]

I brought TRA A56 when I buy it's working well but after update it's SIM and network loss automatically any suggestion or reason why it's getting worse 😕

[Alifeter]

Oh thats disappointing bro, I have Samsung A56 and working well.
You have to see Samsung service to check it 🫤

[Mmsjkr]

Yeah I'm still confusing it's a new device and behaving like broken me I'm really a true lover of Samsung since 2009 I heard about this model so I choose I look after so much about updates and new versions software but at the this matter I'm really too disappointed 😔☹️


Device is really good smooth outclass camra but I used SIM and SIM data it's really slot out and no SIM sometimes then I restarted the device itself works on 😭 every day I do this ,6/9 times a day

[smokin]

​Why is this happening? ​Corrupted System Cache: During an update, old system files can conflict with new ones, leading to "bugs" in the network stack. ​Network Settings Mismatch: The update might have reset your Access Point Names (APN) or preferred network type. ​Incomplete Firmware Installation: Occasionally, the modem part of the software update doesn't "settle" correctly. ​Step-by-Step Solutions

​1. Force Restart

Hold the Volume Down and Power buttons simultaneously for about 10 seconds until the device vibrates and the Samsung logo appears. This refreshes the hardware-to-software connection.

​2. Reset Network Settings

This is the most effective fix for post-update signal loss. It wipes saved Wi-Fi and Bluetooth info but often fixes the SIM registration.

​Go to Settings > General Management > Reset. ​Select Reset network settings. ​Tap Reset settings to confirm.

​3. Wipe Cache Partition (Advanced but Safe)

This clears the temporary system files without deleting your personal data.

​Turn off your phone. ​Connect it to a PC or laptop via USB cable. ​Hold Volume Up + Power until the Recovery Menu appears. ​Use volume keys to highlight Wipe Cache Partition and Power to select. ​Select Yes, then select Reboot System Now.

​4. Check APN Settings

Ensure your carrier's settings are still correct.

​Settings > Connections > Mobile Networks > Access Point Names. ​Tap the three dots and select Reset to default.

​5. Toggle Network Mode

Try switching from 5G to LTE/4G temporarily to see if the signal stabilizes.

​Settings > Connections > Mobile Networks > Network Mode > Select LTE/3G/2G (auto connect). ​Next Steps

​If none of these work, the update might have a genuine bug that requires a "hotfix" from Samsung. Since you are a Samsung Member Star, I recommend submitting an Error Report through the Samsung Members app (Support > Error Reports) so the developers can analyze your log files directly.

[Mmsjkr]

Thanks dude I try

[ashikaysha]

Yes same issue with my mobile after update samsung A55 sim and network loss automatically, I reset my (APN) settings, but same issue for everyday. Im so upset

[Samsung_specialist]

Thank you for sharing your experience, and we sincerely apologize for the inconvenience caused.

We understand your concern regarding the SIM and network signal dropping after the recent update, especially with a new device.

Kindly try the following steps to help resolve the issue:

1. Restart the device and monitor the network stability
2. Ensure your device is updated to the latest available software version
3. Reset network settings from Settings > General management > Reset > Reset network settings
4. Check and reset APN settings from Settings > Connections > Mobile networks > Access Point Names > Reset to default
5. Try switching network mode (e.g., from 5G to LTE/4G) to check stability
6. Test the SIM card in another device, or try another SIM in your phone to rule out SIM-related issues

If the issue persists after performing the above steps, this may require further technical inspection.
We recommend visiting the nearest authorized service center for a full diagnosis:
https://www.samsung.com/ae/support/service-center/

Additionally, your feedback has been noted and shared with the concerned team for further review, especially since the issue started after the update.
For further assistance, you may visit:
https://www.samsung.com/ae/support/contact/

We appreciate your patience and understanding.