A33 support

[herryish]

Hello guys 

I need help, i have a Galaxy A33 5G which i purchase brand new from south Africa in 2022. Earlier in 2023 my fell down and its started to have board issue. Then i fix that phone in Dubai now in 2025 and i forget the pin lock. I have very important data in that phone. If anyone here can assist me or guide me.

[bin_Mehmood]

Hey buddy! So, you remember your email and password, right? And if you did those security questions, those answers are important too. Try the password reset, follow the steps, and bam, you'll get your stuff back.😎

[herryish]

Thanks mehmood
But i didn't login with samsung account.

[Samsung_specialist]

We apologize for the inconvenience you're experiencing. To access your device, we recommend using the "Reset with previous screen lock" feature, which allows you to unlock it with your old PIN, password, or pattern. For instructions, visit: https://www.samsung.com/ae/support/mobile-devices/what-is-the-reset-with-previous-lock-feature-and-h....

If this option isn't available, please visit your nearest Samsung Service Center. Find the closest one here: https://www.samsung.com/ae/support/service-center/