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Original topic:

A14 unable to connect to laptop via USB

(Topic created on: 11-13-2023 05:50 PM)
221 Views
Mindfloss
Active Level 1
Options
Galaxy A
I'm unable to use my A14 as a storage device whilst connected to my laptop.There's no notification that pops up just a charging icon for slow charging. 
I've tried reading up but none of the forums are helpful. 
Any help will be appreciated, thank you 
7 Comments
Leaf_A32
Active Level 4
Galaxy A
Is the cable an original one that came with the device, if not then that could be the problem.

Some cables can convey data
0 Likes
Mindfloss
Active Level 1
Galaxy A
It's the original cable but I'm unable to do anything besides charge the phone with my laptop.
0 Likes
Brendtwp
Active Level 3
Galaxy A
I think you may need to enable USB debugging in Developer options for the laptop to pick it up and see the storage.
Mindfloss
Active Level 1
Galaxy A
I've tried that but it didn't work
0 Likes
Brendtwp
Active Level 3
Galaxy A
Check under debug options to see if you have default USB configuration. Maybe try "transfer files" option. I have never needed to set that before, but might be worth a try.1699896912678_1699896912664_0.jpg
0 Likes
Mindfloss
Active Level 1
Galaxy A
Ok thankz
Tendai777
Active Level 10
Galaxy A
You might need to change your cable if the solution of @brendtwp doesn't work