Not sliding down

[Nomtha]

Everytime I update my software my phone gives me more problems. I updated it last night , now it doesn't wanna slide down 

[tashc2006]

Try and report this problem to samsung

[isitme]

The device care app may also assist on what else isn't working.

[Tsogo_sam05]

Hi, Nomtha please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however, keep holding the buttons for a few more seconds. This is a soft reset and will not factory reset your phone.