Gallivanter12
Beginner Level 2
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03-02-2020 11:14 PM in
Wearables
Hey , I bought a new samsung buds today and i noticed that my left bud is running out of charge twice faster than the right one. Can someone tell me how to solve this problem , pls 😞
3 Comments
Dilshan77
Active Level 4
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03-03-2020 07:20 AM in
Wearables
Can you try to reset the buds from the galaxy wearable app and see if it helps?
Pawtatuh
Active Level 7
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03-03-2020 06:47 PM in
Wearables
hello, using the touchpad gestures on one particular bud will cause it to drain battery faster than the second one.
if you're using the toucpad of your left bud a lot this may be the explanation.
i suggest comparing the battery drain without using any touchpad gestures on either of the buds. make sure they're both fully charged before starting to use them and if it still drains more than the right bud, visit your local service centre or use your warranty if its still not expired.
if you're using the toucpad of your left bud a lot this may be the explanation.
i suggest comparing the battery drain without using any touchpad gestures on either of the buds. make sure they're both fully charged before starting to use them and if it still drains more than the right bud, visit your local service centre or use your warranty if its still not expired.
Samsung_special ist
Community Manager
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03-04-2020 04:10 PM in
WearablesHey there,
Please try to reset the buds and make sure they're both fully charged before starting to use them, If the issue still, please visit the nearest service center.
www.samsung.com/sa/support/servicelocation/.
Thank you