cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Buds 2 Pro

(Topic created on: 05-13-2025 12:24 PM)
518 Views
CrazyDoc
Active Level 1
Options
Wearables
I bought my Samsung S 24 last year along with Buds 2 Pro. I was using the Buds frequently and then Is tarted to have ear problems, dermatitis in Pinna with some serous discharge. I visited ENT and then Dermatologist because I didn't know what happened. Dermatologist told me that it's may be because of the Ear buds. I stopped using it and then I got better with some creams etc. Last Night I used again the Buds thought that may be it will not happen again and guess what my left ear is again red, itchy and having discharge from skin. 
 
4 Comments
OB101
Active Level 3
Wearables
You may have hypersensitivity from the matariale that used on it
Wearables
It’s possible that the Buds 2 Pro might be causing some irritation or an allergic reaction due to prolonged contact with the skin or certain materials in the earbuds. Earbuds can sometimes trap moisture or bacteria, especially if used for long periods. If you haven’t already, I would strongly recommend stopping the use of the earbuds and consulting with your dermatologist or an ENT again, possibly to check for any specific allergy or sensitivity. In the meantime, keeping the area clean, dry, and avoiding further irritation could help. You could also try using hypoallergenic earbud covers or over-ear headphones to see if that works better for you.
Samsung_specialist
Community Manager
Options
Wearables

We are genuinely apologizing to hear about the irritation you’ve experienced with your Buds 2 Pro.

You are always welcome to visit our service center for a thorough inspection of your product. To find the nearest location, please click here: https://www.samsung.com/ae/support/service-center/

We take great care in ensuring our products meet the highest quality standards, and Samsung continuously manages the safety of product materials according to international regulations, however these are individual-use items, sharing them may lead to discomfort. We genuinely hope to resolve this for you.

CrazyDoc
Active Level 1
Wearables
Thankyou for your concern, That's a good Idea to get it checked, I will surely Go to the Service Centre
0 Likes