Issues with my Tablet S7+ (Disappointed with my purchase)

[Yousef_Al_Hashmi]

By purchasing this tablet over my high-end tablet (Another brand), I thought I made the right choice.. unfortunately, I was completely wrong!

Starting with my issues:

- Screen Timeout: I have no idea how decided that the timeout for this device shouldn't exceed 10 minutes! I mean why? I have my own usage & simply this limitation is so disturbing!

- Application lock: One of the main reasons I purchase this tablet over what I already have is that the secure fingerprint. To my surprise, there is NO option to lock the application's access using the fingerprint! Don't tell me to use third-party applications.. this is against the meaning of "Secure"!

- Accessing using the Fingerprint: I confirmed it's good, however, if the tablet isn't in use for a certain duration (over 1 hour) it won't provide the fingerprint accessing & instead will show only the PIN code access!? Why? What's the point of this switch?

I faced few other issues but thought to highlight the main frustrated ones to me. I was planning on selling my other tablet, however, it seems that I'll wait for a fix otherwise I'll sell with a point of no return. This tablet supposed to provide a high-end experience.. which, I haven't reach there yet.

Regards,

Yousef

[Anonymous]

What problems? We can't understand to help you.

[Yousef_Al_Hashmi]

The above-listed issues need a patch/update to fix. I have spoken already to the technical guys at Samsung branch & they admit all these issues!

People should control their devices, not the other way around!

[Shavaiz]

true

[Shavaiz]

Hey, why don't you try resetting it. If you do, make sure to save your data to Samsung cloud,because it saves all your data including apps, files and everything else.

[Yousef_Al_Hashmi]

And what the reset do? change the software? The missing option? Reset will do nothing in my case

[Shavaiz]

For your last issue, where u cant access finger print, its for security, i have face lock and it disables if the tablet isnt used for more than an hour

[Yousef_Al_Hashmi]

How will disabling the fingerprint will add any security here?? All my devices (Laptops & mobiles) will keep the option for the fingerprint all the time!
This has nothing to do with the security, definitely a malfunction with the customized OS.

[Shavaiz]

To be honest, even i dont understand but like I read the purpose and the purpose was 'security' but only you can use the fingerprint or face id?? no one else can

[Yousef_Al_Hashmi]

Great.. so no one from the technical team even responded! What a great community...

I'm selling the tablet.. will be my last product & will share both my experience & the technical issues of your product so they can avoid my mistake.