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Original topic:

Cant able to contiue download the software update

(Topic created on: 03-12-2021 07:41 PM)
285 Views
jashwanth24
Beginner Level 2
Options
Tablets

I cant able to continue downloading the update after i have paused it so can i get some help to fix it

Device:Samsung galaxy tab AScreenshot_20210312-210912_Software update.jpg

3 Comments
bb91_S23ULTRA
Expert Level 1
Tablets
hai,
try to restart your device and check again
RyoSan
Active Level 3
Tablets
restart the device
boot the safe mode ( when you restart and get samsung logo hold vol down)
then when you start you will be on safe mode
try to update in safe mode, if the issue persists the only option maybe factory reset.

notice to remove the safe mode just restart the device and let it boot without doing anything
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Samsung_specialist
Community Manager
Options
Tablets

We are sorry to hear that and you can kindly download the Smart Tutor app. from Google play store then you can call us on our toll-free number 800-SAMSUNG (8007267864) (24/7 all weekdays) in order to
better help you remotely.

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