I accidentally saved a wrong password and after several attempts to trying to get it right I am certainly tired. I think after restarting it was the biggest mistake atleast the biometrics would have worked. But now I feel stranded and helpless...If anyone knows how to fix this issue...please be kind to save me
Hi, if you have added a Samsung account to your device and remote unlock is turned on, login to find my phone option using a web browser. You can unlock the device from there.
Otherwise, you can reset the device in recovery mode, but you will lose all the data and you have to re-enter the current Gmail ID and password to unlock the device after reset.
Hi, if you have added a Samsung account to your device and remote unlock is turned on, login to find my phone option using a web browser. You can unlock the device from there.
Otherwise, you can reset the device in recovery mode, but you will lose all the data and you have to re-enter the current Gmail ID and password to unlock the device after reset.
We are sorry to hear that and you can kindly download the Smart Tutor app. from Google play store then you can call us on our toll-free number 800-SAMSUNG (8007267864) (24/7 all weekdays) in order to better help you remotely.
