Original topic:

Secured folder is not opening

(Topic created on: 11-11-2022 12:20 PM)
CelleSinio
Beginner Level 2
Options
Secure Folder
Hi,

Can someone please help me? I saved some folder on my Secured Folder app. But when I tried accessing the folder, the Secured Folder is not opening. I entered the password but still its not opening. I tried to open app but seems like the Secured Folder app is not working. How can I retreive the folder and files I saved on Secured Folder? Please help.

Thank you.

3 Comments
JDMXFANヅ
Active Level 7
Secure Folder
For restoring the data in secure folder, first click the three dots on the top right corner of the app, then go to setting then you will be able to find the option called uninstall secure folder, after clicking there it asks you an option if you want to restore the data to your original phone data, then after click that, the secure folder will uninstall, and you will also get your data to your (My Files) application in your phone

If you have any queries ask me. 😁
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CelleSinio
Beginner Level 2
Secure Folder
It works. Got the files back. Thank you.
JDMXFANヅ
Active Level 7
Secure Folder
I'm always here to help 🙂
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