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Original topic:

Duration Target

(Topic created on: 01-14-2026 07:08 AM)
163 Views
Elias28
Active Level 3
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Samsung Health
Hi Team,

Unable to enter duration target in Health app. Refer screenshot for error message

Unable to enter any digits in the duration target, tried multiple times with different combinations. Pls help

image


3 Comments
Samsung_specialist
Community Manager
Options
Samsung Health

Thank you for sharing the screenshot.

Based on the image provided, the message “Enter number between 0 min and 0 hr” indicates that the duration field is not being initialized correctly in the Samsung Health app. This is a known application behavior that can occur due to a temporary app configuration or input synchronization issue, which prevents the duration range from being set properly.

Please try the steps below carefully:

  1. Close Samsung Health completely from recent apps.
  2. Go to settings > apps > Samsung Health > storage, then clear cache only.
  3. Restart the device.
  4. Open Samsung Health again and try setting the duration target before starting any workout.
  5. Ensure Samsung Health is updated to the latest version from Galaxy Store.
  6. Switch to Samsung Keyboard if you are using a third party keyboard, then try again.

If the issue continues after completing these steps, please submit an error report through Samsung Members so the logs can be reviewed:

  1. Samsung Members > support > error reports > Samsung Health.

If the issue still persists after submitting the report, rest assured that you can visit our nearest service center to get the best possible assistance, you can check the nearest one through the link below.
https://www.samsung.com/ae/support/service-center/ 

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Elias28
Active Level 3
Samsung Health
I have tried both the solutions you have mentioned - It still doesn't work
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Elias28
Active Level 3
Samsung Health
Screenshot with Samsung Keyboard also attached 1768360075080.jpg
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