Original topic:

Samsung Members Customer Service Feature

(Topic created on: 03-09-2019 02:27 PM)
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admin_1
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We continue to thank you for your loyalty with Samsung products. To further enhance your overall experience, the customer service feature of Samsung Members has been improved.
The following features are available for your customer service needs:

1. Register your products. Your mobile phone is automatically registered under your registered Samsung account; however, other Samsung devices including your TV, refrigerator, washing machine, system air conditioning system, and others can also be registered. Samsung Members is not limited to mobile phones only.
2. Access a list of FAQs related to your product
3. Send Feedback by asking question or reporting errors of your phone directly from Samsung Members.
4. Connect with Samsung Toll Free number
5. Access Live chat service
6. Get details for available service locations
7. Use the Remote Support service.

[Latest Features]
8. For mobile phones, you can pre-book a repair of your phones to available service center with the convenient date and time slot.
9. For TV and other home appliances, you can make a service request from the application and just wait for our experts to contact you for support.
10. Track repairs for mobile phone pre-booking and consumer electronics service request that was requested in Samsung Members

Please check out the above CS features by opening the Samsung Members -> Support.
182 Comments
SreeN
Active Level 1
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Hello Dear Samsung, my phone, Galaxy S8 battery is draining fast after updating to latest software Android PIE and ONE UI. I am totally disappointed with this update. I request you to give possible solution to this problem.☹☹
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noora1
Beginner Level 4
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after u latest updating my note 9 battery is draining 😶🙃
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joes1
Beginner Level 2
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after updating Samsung Pie I can't see the feature "spot colour" in Photo Editor Pro.
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NanaEve
Beginner Level 2
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Hello
I can't record phone conversations on my J6. can you help?
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SuperSpanner
Beginner Level 2
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I have bought a brand new boxed Samsung galaxy S8 from a shop in Qatar as I wanted a dual SIM phone. I download the BT Sport app as it says it is not available in my Country, but I am from UK, can my phone be changed from United Arobats? Thank you
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Fitbit Flex will not pair
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Willis
Beginner Level 2
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I made the update of my Galaxy S8 + phone on March 08 and depiis when my phone crashes. how can I fix that?
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Willis
Beginner Level 2
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I made the update of my Galaxy S8 + phone on March 08 and depiis when my phone crashes. how can I fix that?
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Yamie
Beginner Level 2
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Hi there I have a problem with my samsung s7 edge I cannot load up airtime, check balance. it's just loading USSD code running no results please someone help me
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JawadRizvi
Active Level 1
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Dear Sir could you please add Multi window option in updated Version?
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