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Original topic:

Samsung Members Customer Service Feature

(Topic created on: 02-26-2019 01:23 PM)
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admin_1
Active Level 7
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We continue to thank you for your loyalty with Samsung products. To further enhance your overall experience, the customer service feature of Samsung Members has been improved.
The following features are available for your customer service needs:

1. Register your products. Your mobile phone is automatically registered under your registered Samsung account; however, other Samsung devices including your TV, refrigerator, washing machine, system air conditioning system, and others can also be registered. Samsung Members is not limited to mobile phones only.
2. Access a list of FAQs related to your product
3. Send Feedback by asking question or reporting errors of your phone directly from Samsung Members.
4. Connect with Samsung Toll Free number
5. Access Live chat service
6. Get details for available service locations
7. Use the Remote Support service.

[Latest Features]
8. For mobile phones, you can pre-book a repair of your phones to available service center with the convenient date and time slot.
9. For TV and other home appliances, you can make a service request from the application and just wait for our experts to contact you for support.
10. Track repairs for mobile phone pre-booking and consumer electronics service request that was requested in Samsung Members

Please check out the above CS features by opening the Samsung Members -> Support.
182 Comments
vishwajeet1
Active Level 5
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why A8 have camera issues
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sawsane
Active Level 1
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thanks
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hanihanif
Beginner Level 4
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hi my s9+ is slow
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fakir
Beginner Level 2
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sn n950u andriod upgrade
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billa2009
Active Level 3
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a8+ one ui update
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gagarin
Active Level 2
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My Note8 call history disappeared after update, what is the reason and how can I get it back?
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cera
Beginner Level 2
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am using galaxy s8plus and the pie update is not pleasing so much.the old theme and icons were much nicer than the new one.also not everyone like their phone to be all colourful.contact picture icons looks bad also messages.some people like it simple.it will be good to have the old theme back on galaxy theme so people can just choose whichever they want to use.
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MrC
Beginner Level 2
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after update to android pie on my note8, I cant swipe with my finger videos to fast forward or swipe up and down to adjust volume while video is playing in Samsung browser.
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che1
Beginner Level 2
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my entertainer was removed, hiw to retrieve it?
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amino
Beginner Level 2
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dear community, I lost the screen edge after update need help
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