Original topic:

Samsung Members Customer Service Feature

(Topic created on: 02-20-2019 11:07 PM)
290 Views
admin_1
Active Level 7
Options
Promotions
We continue to thank you for your loyalty with Samsung products. To further enhance your overall experience, the customer service feature of Samsung Members has been improved.
The following features are available for your customer service needs:

1. Register your products. Your mobile phone is automatically registered under your registered Samsung account; however, other Samsung devices including your TV, refrigerator, washing machine, system air conditioning system, and others can also be registered. Samsung Members is not limited to mobile phones only.
2. Access a list of FAQs related to your product
3. Send Feedback by asking question or reporting errors of your phone directly from Samsung Members.
4. Connect with Samsung Toll Free number
5. Access Live chat service
6. Get details for available service locations
7. Use the Remote Support service.

[Latest Features]
8. For mobile phones, you can pre-book a repair of your phones to available service center with the convenient date and time slot.
9. For TV and other home appliances, you can make a service request from the application and just wait for our experts to contact you for support.
10. Track repairs for mobile phone pre-booking and consumer electronics service request that was requested in Samsung Members

Please check out the above CS features by opening the Samsung Members -> Support.
182 Comments
yajra
Beginner Level 2
Promotions
My unit was bought in UAE but I stay in the Philippines, I cannot redeem vouchers and promos being offered in PH, how do I go about this?
0 Likes
anaskp
Beginner Level 3
Promotions
in my Samsung Galaxy j6 Bluetooth is not turning on why it is not even a year after purchase
al7osni
Active Level 2
Promotions
we need section for Upcoming One UI features.
0 Likes
ChitZ
Beginner Level 2
Promotions
downloading themes is not working properly since the latest update of my Android version. kindly check it out...God Bless us all!
0 Likes
umairJa
Beginner Level 2
Promotions
hi
0 Likes
amrmohamad
Active Level 5
Promotions
Samsung is a great company ❤️
0 Likes
jithu1
Active Level 1
Promotions
samsung s7 edge pie update
0 Likes
musris
Active Level 1
Promotions
when i can update pie version
0 Likes
jiwan
Beginner Level 2
Promotions
samsung a8 plus 2018
0 Likes
jiwan
Beginner Level 2
Promotions
samsung a8 plus 2018
0 Likes