Original topic:

Samsung Members Customer Service Feature

(Topic created on: 01-28-2019 12:44 AM)
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admin_1
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We continue to thank you for your loyalty with Samsung products. To further enhance your overall experience, the customer service feature of Samsung Members has been improved.
The following features are available for your customer service needs:

1. Register your products. Your mobile phone is automatically registered under your registered Samsung account; however, other Samsung devices including your TV, refrigerator, washing machine, system air conditioning system, and others can also be registered. Samsung Members is not limited to mobile phones only.
2. Access a list of FAQs related to your product
3. Send Feedback by asking question or reporting errors of your phone directly from Samsung Members.
4. Connect with Samsung Toll Free number
5. Access Live chat service
6. Get details for available service locations
7. Use the Remote Support service.

[Latest Features]
8. For mobile phones, you can pre-book a repair of your phones to available service center with the convenient date and time slot.
9. For TV and other home appliances, you can make a service request from the application and just wait for our experts to contact you for support.
10. Track repairs for mobile phone pre-booking and consumer electronics service request that was requested in Samsung Members

Please check out the above CS features by opening the Samsung Members -> Support.
182 Comments
JKo
Beginner Level 2
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sharif1231
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hi when the phone asked me for software update I did it but not happy with the new I
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mukulkrpandey
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Hlo
I want volte network in j5 pro 2017
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mhdnooraldouri9
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I need offer for replacing the screen of s9
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Alba
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quando teremos actualização android pie no samsung galaxy a7 2017
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vcash
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my screen is cracked,to change the screen ,where can I go ? how much does it cost
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vaisakh406
Active Level 2
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how to update android 9
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jherie
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i think the new update android pie made my S9+ phone function slow.🙄
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farooqi
Active Level 1
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i have wifi problem in my galaxy A7 2017.my galaxy A7 wifi is not working properly.always showing "weak connection" and "your internet mey not be available"and taking too much time to connect with internet.
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Wale02
Active Level 1
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Me also ...But mine is A7 2018
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