problem in slow motion and super slow motion video capture

[Vimli]

When I m taking slow motion and super slow motion video there is a problem Black shadows coming in video. Please help

[Taimor]

can you please take a screenshot what kind of black shadows??

[Vimli]

this type of shadows coming from right to left and flickering

[Taimor]

Hello Bro, 1st reason is light is not continuous on its like blinking which our eye cant see and in slow motion put your camera towards light you will see it will be like this. and if still you have a complain better visit nearest customer service center.

[DearAli]

You should visit the nearest Samsung Service center with the device to have it checked.

[Vimli]

ok

[Samsung_specialist]

Hello Vimli, please visit the nearest Samsung Service center with the device to have it checked 😊  http://www.samsung.com/ae/support/servicelocation/

[Vimli]

ok

[Vimli]

Dear Taimor you can not see in image file. when you see the slow motion video then you understand what is the problem exactly.
thanks

[Taimor]

yes bro thats why i told u because i experienced by my own bro. and am working in samsung so i know. still if u want you can visit customer service thank you