Pre-order

[Ali200030]

Where is the benefit for my pre-order ?

[sms222000]

If you mean Samsung reward
will add after 14 days from pre order

[Ali200030]

Now now three months already I did pre order for three devices,,one for me ,one for my wife and one for my son

[Samsung_specialist]

Thank you for reaching out.

To assist you further regarding your pre-order benefits, kindly share more details such as the device model, the promotion or offer you participated in, and what specific benefit you believe is missing.

Please note that pre-order benefits may vary depending on the device, country, retailer, promotion period, and eligibility requirements. Once we have the required details, we will be happy to review the matter further.

[Ali200030]

S26 ultra
S26 ultra
S26 plus

[Ali200030]

No they promise to give back Qr 100 once the pre order or deliverd

[roooaa]

S25 ultra with issues for incoming and outgoing calls after the last update.anyone facing this issue.?

[Ali200030]

I went samsung today the said you have to finish 90 days then they will issue the voucher

[Samsung_specialist]

Thank you for the update.

If you have already verified with Samsung and were informed that the voucher will be issued after the completion of the applicable waiting period, we kindly recommend following the timeline provided under the promotion terms and conditions.

Please note that the issuance of promotional vouchers may be subject to eligibility verification, campaign requirements, and processing periods, which can vary depending on the specific offer.

If the voucher is not received after the communicated timeframe has elapsed, please visit the following page for further assistance:

https://www.samsung.com/ae/support/contact/ 

Thank you for your patience and understanding.