Hi i have purchased a device through the normal store and i get the ref code but when i use that doesn't work i think it's a kind of glitch or something.
Thank you for contacting us regarding the referral code issue. We understand your concern. Please note that referral or promotional codes may have specific conditions and limitations, such as:
Validity period or expiration date
Region/account eligibility
One-time usage restrictions
Device or campaign-specific requirements
If the code is not working for another user, it may be due to eligibility conditions or temporary system-related issues.
Kindly try the following steps:
Ensure the code is entered exactly as provided without spaces.
Verify that the account and region are eligible for the promotion.
Try again after some time or through a different browser/app.
Ensure the promotion is still active and has not expired.
If the issue continues, we recommend contacting the Samsung Online Store support team with the code details and purchase information for further verification. For more support: https://www.samsung.com/ae/support/contact/
