Thats the model i have and i want to know if we received any updates yet because the device is still stuck on ui 7.0 android 15. Other devices are testing 8.5 beta program but am still on ui 7.0 😩
Thank you for contacting us regarding your Galaxy S24 Ultra (SM-S928U / XAA). We understand your concern about still being on One UI 7.0 while seeing discussions about One UI 8.5 beta updates.
Please note that software updates and beta programs are released gradually depending on several factors such as device model, CSC/region, carrier approval, and rollout phase. For U.S. unlocked models (XAA), update timing may differ from other regions or beta-supported markets.
At the moment, Samsung has started expanding One UI 8.5 stable rollout gradually to eligible Galaxy devices, including the Galaxy S24 series, but availability still varies by region and rollout stage.
We also noticed that your device model is SM-S928U (U.S. variant). In some cases, update delays on U.S. models may be related to CSC configuration or firmware channel differences.
Community discussions also mention that OTA update behavior can vary depending on firmware/CSC status.
Kindly try the following steps:
Check manually for updates: Settings > Software update > Download and install
Update through Smart Switch on PC if no OTA update appears.
Ensure your device CSC remains XAA and that no firmware modifications were previously made.
Please note that beta programs are limited to selected regions/devices and may not be available for all unlocked variants simultaneously.
