BigBox
Active Level 1
I'm using the stock email app on S10, and my emails always get deleted on their own after a while. Any way to stop this? Thank you.
5 Comments
DrDanger
Active Level 3
check the setting there is an option for that
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That's the thing, I can't find that setting.
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Hi there, usually emails won't get auto deleted from Samsung Email app. It can be either because of the email marked as spam by the server or because of some rules created.
Double check by login into the email through a browser.
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Hi, try to follow these steps:
go to settings
choose you email account
in Sync Settings
choose Email sync period
change it what is needed from your side

I hope this will work.

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Samsung_specialist
Community Manager

Hi, 

Please call the call center and request for remote assitance to help resolve the issue. 

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