BigBox
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01-19-2021 03:16 PM in
Galaxy S
I'm using the stock email app on S10, and my emails always get deleted on their own after a while. Any way to stop this? Thank you.
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DrDanger
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01-19-2021 03:32 PM in
Galaxy S
check the setting there is an option for that
BigBox
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01-19-2021 03:42 PM in
Galaxy S
That's the thing, I can't find that setting.
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01-19-2021 08:05 PM in
Galaxy S
Hi there, usually emails won't get auto deleted from Samsung Email app. It can be either because of the email marked as spam by the server or because of some rules created.
Double check by login into the email through a browser.
Double check by login into the email through a browser.
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01-20-2021 05:27 AM in
Galaxy S
Hi, try to follow these steps:
go to settings
choose you email account
in Sync Settings
choose Email sync period
change it what is needed from your side
I hope this will work.
go to settings
choose you email account
in Sync Settings
choose Email sync period
change it what is needed from your side
I hope this will work.
Samsung_special ist
Community Manager
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01-20-2021 10:09 AM in
Galaxy SHi,
Please call the call center and request for remote assitance to help resolve the issue.