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Original topic:

Update

(Topic created on: 07-01-2025 08:08 AM)
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SivinV
Active Level 3
Options
Galaxy S
Anyone get green line after update, when we open Instagram everyone's saying about this green line issues after the update, so I worried bcz new update notification received, but I didn't update it 😕 
3 Comments
TimonN
Expert Level 4
Galaxy S

It depends on many factors. It is NOT happening to most users. May be not more than 2% users have this issue.

Make sure you have charged your phone to more than 50% before you start update.

Also if you should take full backup to PC, Samsung Cloud and Google prior to update.

Which phone you have?

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Samsung_specialist
Community Manager
Options
Galaxy S

To address the appearance of lines on your screene, we suggest the following troubleshooting steps:

Restart Your Device
Check for Software Updates
Safe Mode

However, if the issue persists after following these steps, we recommend seeking personalized assistance by visiting the nearest service center. You can find the location of the nearest service center by referring to this link: https://www.samsung.com/ae/support/service-center/.

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ojwh
Active Level 10
Galaxy S
Not here. My phones are working OK. Did you get a green line yourself?
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