Software update issue.

[Muhammad6399]

My galaxy s9 SM-G960F has not received update of one ui 2.5 based on android 10 and is currently running on samsung experience version 9.0 based on android 8.0 oreo.Why is that so? And what should i do to update my phone? Please!someone guide me.

[nicknm]

Congratulations your device not rooted

[Muhammad6399]

Thanks..
Then why it didnt receive update?

[nicknm]

So, this is your 2nd hand phone
Start storie
1st person gis nay phelay android 10 update kiya phir ise wo passand nhi aya phir is nay laptop say apnay mobile may android 8 install kiya ya is kay pass extra phone hoga
Also may bhi soch ta ho kay meray pass extra phone hota jise android 13 nhi milna to may is may android 13 install karta

[Muhammad6399]

Maybe.

[Rao789]

Yes agar phn ma Samsung pass work kary to official ha agar rooted huge to pass chalany system likha a jye ga

[nicknm]

Yes rooted phone may Samsung smart view bhi nhi chalta