Original topic:

S9+ Dual Wi-Fi Router Problem

(Topic created on: 10-12-2018 04:45 PM)
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Haley
Beginner Level 2
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Galaxy S
I purchased my S9 back in July, but I've only started experiencing Wi-Fi connection problems this week. My router is 2.4/5G. The Wi-Fi icon has an exclamation mark next to it most of the time, otherwise the speed is so low and my apps are barely working. Please advise; as it doesn't make sense to me why this problem only occurred this week.....

I tried Rebooting (clearing cache), soft reset, changing settings to Static, changed from 5g to 2.4 (slightly more stable, but still disconnects). Please if there could be a software update that would take care of this problem, it would be much appreciated. 
3 Comments
irfan7
Active Level 4
Galaxy S
🤔
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Galaxy S
I'm facing the same issue since the last security update, I'm 100% sure it's because of that, same issue on my note 8 and now note 9. Open a ticket with Samsung support.
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Haley
Beginner Level 2
Galaxy S
@Jim Thank you! I will do that.
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