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Original topic:

S25 Ultra issues

(Topic created on: 07-16-2025 01:06 PM)
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Joeberb
Active Level 2
Options
Galaxy S
So I have the S25 Ultra. There is a strange issue happening with me frequently: the screen will become the one hand mode automatically (immediately after turning my phone on) and I won't be able to use as one hand mode, the touch screen will stay as when it is normal mode. So I will need to try to click where the button are in their normal places to restart my phone so it works normally well. Has anyone faced the same issue? 

2 Comments
Samsung_specialist
Community Manager
Options
Galaxy S

Kindly make sure that the one handed mode is deactivated and there is no option is active through good lock app (one hand operation +)

Joeberb
Active Level 2
Galaxy S
Hello and thanks for your message, I appreciate it. The first time it happened it was disabled and I made sure by checking it in the settings. As I mentioned earlier, when I turned on my phone it was automatically like that. It was hectic to try and press the button in their normal places (blacked out at that time) and it is a one handed mode.
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